Table of Contents
Getting Started
     Quick Start Guide
Hotel Setup
     Hotels
     Admins
     Employees
     Hotel Information
     Room Groups
     Room Types
     Rooms
     Amenities
     Documents & Files
     Location Information
     Photos
     Store Items
Reservation System
     Orders
     Reservations
     Adding Reservations
     Editing Reservations
     Cancellations
     Calendar
     Weekly Payouts
     Refunds
     Reports
     Reservation Settings
     Reservation System Plugin
     Search Orders
     Room Rates
     Tax Rates
     Discounts
     Holidays
     Block Off Rooms
Support
     Customer Service
Search Orders

Hotel admins and employees can use the 'Search Orders' tool to search orders, reservations, and receipts in the system. To access the Search Orders page, click on the hotel's menu and select Search Orders.

Search Options

The Search Orders page provides the following search options.

  • Order #
  • Reservation #
  • Receipt #
  • Date
  • Date Type (Reservation Date, Purchase Date)
  • Hotel
  • Email Address
  • Phone #
  • Show (All, Only Active, Only Cancellations)
  • Room Name or #
  • Last Name

    Search Results

    The search results provides a list of records that matched the search criteria. Columns include the following.

  • Order #
  • Hotel (Name)
  • Name (Customer)
  • Email (Customer)
  • Phone # (Customer)
  • Sale Type (Room, Store Items)
  • Purchase # (Reservation, Receipt)
  • Name / # (Name or number of the room)
  • Date
  • Quantity (# of Nights for Rooms, # of Items for Receipts)
  • Total (Order Total for the Purchase)



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