The Hotel Reservation World system includes several reports to help hotels manage and track sales and reservations.Available Reports
Order Report - The order report provides overall sales information of a purchase and includes customer information and financial details such as: Total, Fees, Amounts Paid, and Amount Due.
Order Detail Report - The order detail report provides some similar information to the order report but is broken down by Order number, Reservation number, and Receipt number. This report includes some financial information but does not include Fees, Amount Paid, or Amount Due which are at the order level.
Customer List - The customer list report provides a distinct list of customers and their contact information.
To access reports, click on the 'Reports' option from the hotel's menu.
The reports page has several options available for generating customized reports.
Start Date - Only applicable to the Order Detail report.
End Date - Only applicable to the Order Detail report.
The date range can be used to filter by the following:
Order Date - Date of when the purchase was made.
Reservation Date - Date of when the reservation occurs.
Include Orders Placed By:
Customers - Orders that were placed by customers online.
Hotel - Orders entered by hotel admins or employees.
Customers & Hotel - Include all orders that were placed by customers online, and hotel admins and employees.
After selecting all of the desired report options, click the 'Create Report' button. You will be provided with a link to download the report and given a username and password to enter at the secure login prompt.