|Table of Contents|
Quick Start Guide
Documents & Files
Reservation System Plugin
Block Off Rooms
| Editing Reservations|
Changing a Reservation
To edit or change a reservation, search for and view the reservation page. As an admin or employee, there will be an option to edit the reservation. Click 'Edit Reservation'.
This will bring up a 'Search Available Rooms' page. However, at the top of the page it will indicate that you are making a change to an existing reservation. Enter in the desired search criteria and click the 'Search' button.
Review the list of available rooms. Select an available room and click the 'Select' button.
The next page will show the existing reservation details and the new reservation details selected. To confirm the new reservation changes, click the 'Yes' button. To cancel the changes, click the 'No' button.
Updating Customer Information
To edit customer information on a reservation, click on 'Edit Information' in the customer information section.
Updating Billing Information
When viewing a reservation as a hotel admin or employee, you can update billing information by clicking on 'Edit Reservation Amounts'.
This will bring up a page where you can edit the following totals: