Table of Contents
Getting Started
     Quick Start Guide
Hotel Setup
     Hotel Information
     Room Groups
     Room Types
     Documents & Files
     Location Information
     Store Items
Reservation System
     Adding Reservations
     Editing Reservations
     Weekly Payouts
     Reservation Settings
     Reservation System Plugin
     Search Orders
     Room Rates
     Tax Rates
     Block Off Rooms
     Customer Service

Hotel admins and employees can cancel reservations and orders. Customers can cancel reservations and orders online if the hotel enables this option. This can be configured in the reservation settings. To update this option, click on 'Reservation Settings' under the hotel's menu.

If this option is disabled, customers will be instructed to contact the hotel directly to cancel their reservation.

Reservations can be cancelled from the reservations page. To do this, click on the 'Cancel Reservation' link when viewing the reservation.

Orders can be cancelled from the orders page. To cancel an order, click on the 'Cancel Order' button when viewing the order.

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